Ticketing & Theater Policies

  • All ArtTix single ticket purchases are final, there are no exchanges or refunds.
  • Subscribers may exchange tickets purchased as part of a season package based on the producing company’s policy.
  • All patrons, regardless of age, must have a ticket.
  • Recommended minimum age for all performances is eight years or older unless otherwise specified and no babes in arms.

Stand-by Ticketing Policy

At the discretion of the presenting organization, stand-by ticketing will be offered only for selected performances that have a no-late seating policy.

  • All patrons MUST be seated 5 minutes after performance start time.
  • Tickets for patrons not seated at least 5 minutes after performance start time will become invalid and non-refundable.
  • Stand-by tickets will be sold to fill seats of late patrons.
  • Stand-by patrons will line up at theatre door in numerical order and at the discretion of the producing company representative, stand-by patrons will be admitted 5 minutes after performance start time.
  • A stand-by ticket does not guarantee a seat or seating together and it cannot be used for admittance to any other performance other than the date/time printed on the ticket.
  • Stand-by ticketed patrons who are not seated for the performance must return to the ticket office immediately and present their stand-by ticket for a full refund.

THEATER POLICIES

To ensure everyone has an enjoyable theatre experience, the following policies are in effect at Abravanel Hall, Janet Quinney Lawson Capitol Theatre and the Rose Wagner Performing Arts Center:

  • Everyone must have a ticket.
  • Recommended minimum age for all performances is eight years or older unless otherwise specified and no babes in arms.
  • Any use of cameras and recording equipment is strictly prohibited unless otherwise specified.
  • For most performances, latecomers will be seated at the first convenient break and in designated areas as determined by the Artistic and House Management.
  • In some venues and for some performances, there will be no seating after curtain time.

If you have questions on any of these policies, or for policies in effect at other theaters, please contact ArtTix at 801-355-ARTS (2787), 1-888-451-ARTS (2787) or at arttix@slco.org.

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